Privacy Policy
How K & L Trucking, Inc. collects, uses, and protects your information
Last updated: January 2026
Introduction
K & L Trucking, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit a quote request or contact form
- Call or email us for business inquiries
- Enter into a service agreement with us
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Company name and business information
- Shipment details (pickup/delivery addresses, cargo descriptions)
- Payment information for services rendered
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Device type and operating system
- IP address and approximate location
- Pages visited and time spent on pages
- Referring website address
- Date and time of visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Please see our Cookie Policy for detailed information about how we use cookies and your choices regarding them.
How We Use Your Information
We use the information we collect for various purposes, including:
- Service Provision: To respond to inquiries, provide quotes, and deliver transportation services
- Communication: To communicate with you about your requests, shipments, and services
- Business Operations: To maintain records and conduct legitimate business activities
- Website Improvement: To analyze website usage and improve user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, unauthorized transactions, and other illegal activities
Who Has Access to Your Information
Internal Access
Access to personal information is limited to employees and personnel who need such information to perform their job functions. This includes customer service, operations, and administrative staff.
Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Form processing services (for contact form submission)
- Payment processors (for service payments)
- Analytics providers (for website analysis)
- Hosting providers (for website operation)
These third parties are contractually obligated to protect your information and are prohibited from using it for unauthorized purposes.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, including:
- Court orders and subpoenas
- Law enforcement requests
- Regulatory agency requirements
- Protecting our rights, property, or safety
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will provide notice of such changes if they occur.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing requested services
- Maintaining business records
- Complying with legal obligations
- Resolving disputes
When information is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Objection: Object to certain processing of your information
- Portability: Request your information in a portable format
How to Exercise Your Rights
To exercise your rights or request deletion of your data, please contact us at:
- Email: [email protected]
- Phone: +1 814 329 1918
- Mail: K & L Trucking, Inc., 490 W Main ST, Delta, OH 43515
We will respond to your request within 30 days. Please note that we may need to verify your identity before processing certain requests.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure
- Encrypted data transmission (SSL/TLS)
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.
Children's Privacy
Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any linked websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.
Contact Information
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Data Controller: K & L Trucking, Inc.
- Address: 490 W Main ST, Delta, OH 43515, United States
- Phone: +1 814 329 1918
- Email: [email protected]